I first met Ms.M Porkodi during the lockdown period last year, when I visited LIC’s office in Adyar, for some business. I was immediately impressed by her professionalism and helpful nature. She explained various schemes in detail, displaying her knowledge and confidence. She walked me through the process of starting a scheme which was very helpful during those lockdown days when staff availability was limited. She took personal interest to even deliver some documents at my home, saving me, a senior citizen, from the possible risk of going out during pandemic peak. When there were some issues in the scheme purchased by me, she followed up very effectively to get them resolved to my satisfaction. Ms.Porkodi is one of those exceptional officers who does not let her responsibility and commitment to dilute even one bit, after closing a sale. I continue to interact with Ms.Porkodi on matters related to Insurance,etc. and her responses have always been very prompt, underlying her professionalism. I regard her as a knowledgeable, reliable and enthusiastic person with a passion for her job and commitment to her organization. I wish Ms.Porkodi a very successful career in her chosen field.